SUMMARY

This is a rare opportunity to join a young & dynamic Low Energy Building Consultancy based in the heart of Wilmslow Town Centre.

Established in 2018, this is now your chance to join us on an exciting, high-growth journey. You will become an integral part of the business and help drive us towards our shared vision, ‘Meeting the UK’s 2050 Net Zero Carbon Targets for Buildings’.

As our Business Administrator, you will play a key role in supporting our high performing, experienced admin team with a focus on Customer Service. You will be working alongside a team of 4 and will be involved in a wide variety of tasks — no two days will be the same. One day could involve customer service, while the next could focus on business administration tasks.

This position requires a detail-oriented and efficient individual who can confidently manage a high-volume workload, adapt to shifting priorities, and consistently meet deadlines in a dynamic work environment.

This is an exciting opportunity for someone experienced in administration, who is looking for a busy and friendly team. At Mantis Energy, we are committed to your growth and development, offering personalised career progression plans to help you thrive.

WHAT WE OFFER

• Total Compensation Package: Up to £29,275
• Base Salary: £24,000 – £26,000 (DOE)
• 28 days Holiday (Plus 8 Days Public Holidays)
• 6% Employer Pension Contribution
• Comprehensive Training and Personal Development Plan
• Monday to Friday (Flexi Start / Finish Time)
• Hybrid Working (2 days WFH / 3 days office-based)

ADDITIONAL COMPANY BENEFITS:

• Private Medical Insurance
• Holiday Buy and Sell Scheme
• Electrical Vehicle Scheme
• Cycle to Work Scheme
• Sustainable Volunteering
• Regular Company Funded Social Events

THE ROLE

• We’re looking for someone who is versatile, enjoys learning new things, likes to get stuck in, and is capable of managing a busy and varied workload.
• Oversee the main phone line, managing both inbound and outbound calls
• Proactively make outbound calls as needed, whether for client follow-ups, third-party requests or internal communication
• Management of our full quoting process, including conducting discovery calls with clients, coordinating meetings, preparing and finalising quotes
• Coordination of the email inbox by managing new client enquiries, providing project updates, requesting necessary data, and addressing general correspondence
• Support recruitment processes, including making screening calls and liaising with candidates
• Management and responsibility to coordinate and maintain diaries for both the administrative and technical teams
• Implement and maintain folder management systems, including the collation and preservation of data, as well as the establishment of new folders as required
• Ability to manage the high volume of Excel trackers and spreadsheets, updating and creating
• Perform various additional tasks as needed to support team operations
• Perform various additional tasks as needed to support our management team

TO BE SUCCESSFUL, THE FOLLOWING EXPERIENCE WILL BE REQUIRED:

• Minimum 2 years’ administrative experience in a busy role is required
• Must be confident to handle inbound and outbound phone calls
• Minimum GCSE grades C and above
• Must have excellent organisational skills, adaptability and ability to work in a fast-paced environment
• You must be a high achiever who wants to be challenged and expand their career
• Must be experienced in MS packages (Excel to a competent level)
• Able to manage multiple tasks while working towards daily deadlines

IF YOU WOULD LIKE TO START YOUR CAREER HERE AT MANTIS ENERGY, PLEASE APPLY WITH YOUR CV AND COVER LETTER OR FEEL FREE TO CONTACT US AT ADMIN@MANTISENERGY.CO.UK